When will I receive my order?

Orders placed before 3:00 PM from Monday to Saturday will be delivered in two to three business days, and orders placed after 3:00 PM will be delivered in four to five business days. During sales or promotional events, we do get a little busy and may require an additional two to three business days to deliver your order.

What if I'm not at home when my order arrives?

Once our delivery partner receives your order, they will dispatch it directly to your address. If you are unavailable when they arrive, they will make two more delivery attempts.

If you’re still unavailable after the third attempt, your order will be returned to us. Call us on 964 330 5035 within one working day of the third attempt and we’ll schedule another delivery in one to two business days.

Will I be charged for delivery?


For India Orders: Free Shipping

For International Orders: We also ship internationally across all countries.

Minimum Delivery Charge Rs.2500 – UPTO 5Pcs.

Anything above 5Pcs – Rs.500/pc.

My account

How do I create an account?

You can set up your Ahujasons.com account in two easy ways - either from our Sign Up page or with your Facebook profile.

To set up your account using our Sign Up page, simply follow these steps:

  • Click 'Sign In' at the top of the page.
  • Click 'Sign Up' from the drop-down box.
  • Enter your name and email address.
  • Create a password and confirm it.
  • Select your gender.
  • Click 'Create Account Now'.

To set up your account with your Facebook profile, follow these steps:

  • Click 'Sign In' at the top of the page.
  • Click 'Sign In' with Facebook.
  • Click 'OK' on the permissions dialog box that appears on your Facebook page.

Ahujasons.com will use your Facebook details to create your Ahujasons.com account. You’re good to go. Happy shopping!

How do I change my password?

To change your password:

  • Sign in to your Ahujasons.com account.
  • Go to the My Account section.
  • Go to your Profile page.
  • Click 'Change Password'.
  • Enter your current and new password (something secure that's easy to remember), and confirm it.
  • Hit the Save Changes button.

How do I change my billing address?

To change your billing address:

  • Sign in to your Ahujasons.com account.
  • Go to the My Account section.
  • Click on the Address Book tab on the left of the page.
  • Click on the Add a New Address link at the top of the page.
  • Make your changes and save your new billing address.

Is my account and payment information secure?

Your account, Debit Card and Credit Card information are secured by best-in-class 256-bit SSL encryption. To keep your personal and payment details safe, we ensure that sensitive and private data exchanges between you and Ahujasons.com happen over a Secure Sockets Layer (SSL) communication channel, and are encrypted and protected with digital signatures.

SSL-secured communication channels are specially designed to protect all personal and sensitive information sent over the Internet. For security reasons, we only store and display the last four digits of your Debit Card or Credit Card number and card expiry date when placing an order.


How do I order products from Ahujasons.com?


  • Find the items you want to buy by searching for them or by browsing our departments.
  • Add these items to your basket with the 'Add to Basket' button.
  • Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.
  • Enter your shipping information and click the 'Ship to this Address' button.
  • Enter your payment information and click the 'Continue' button.
  • Review your order and place it using the 'Place Your Order' button.

That’s it! You’re all done.

Can I place an order over the phone?

At the moment, we only accept orders placed through the Ahujasons.com website.

Can I place an order without opening an account?

Yes, you can. Simply skip the sign-in process and shop as a guest. You’ll only need to enter your address and payment information when you check out.

Can I place an order for a product that's out of stock?

We regularly update our product range with new items, but every once in a while you may miss out on something. Enter your email address in the Notify Me box next to the product, and you'll be the first to know when it's back in stock.

I was disconnected from the internet while my order was being processed. How do I complete my order?

That sounds terrible. Fortunately, if a Thank You screen hasn't been displayed, it means your order hasn't been processed. Restart the process and try again.


What payment methods do you accept?

We accept a variety of payment methods:

  • Visa or MasterCard Debit and Credit Cards.
  • Net Banking.
  • Wallets such as Paytm.

Please note, Cash on Delivery is not available.

Is it safe to shop online with my debit or credit card?

Yes. We use best-in-class 256-bit SSL encryption to secure and protect your shopping experience.

What is a wallet?

A wallet is a convenient digital payment method that allows you to pay for your purchases digitally and securely, instead of worrying about paying by cash. You can pay easily for your purchases on Ahujasons.com using popular digital wallets such as Paytm.

How do I pay using wallets?

Here's how you can pay using Wallets:

  • Add the products you want to your basket and checkout.
  • At the Payment page, you will see 4 payment options, including Debit Card, Credit Card, NetBanking and Wallets.
  • Select the wallet you want - Paytm.
  • Once you're redirected to the wallet portal, sign in to your wallet account. You'll be able to pay with the money available in your wallet.

That's it!

Are there any hidden charges?

No, there are absolutely no hidden charges. You pay only the amount that you see in your order summary.

What should I do if my payment attempt falls?

If your payment has failed, please try again after checking whether your account details, billing address, Debit or Credit Card details, NetBanking details, Wallet details, or any other payment-related information is accurate.

Check that your internet connection is working.

If any amount has been debited during the failed transaction, it will be credited back to your bank account, Credit Card or Wallet within seven business days.

Tracking and Delivery

When will I receive my order?

Orders placed before 3:00 PM from Monday to Saturday will be delivered in two to three business days, and orders placed after 3:00 PM will be delivered in four to five business days.

Can I change my delivery address after I've placed my order?

We're sorry, but we won't be able to change your delivery address after your order has been placed. You'll need to cancel your order by calling us on 964 330 5035 and then place a new order with the corrected address.

Can I book a preferred delivery time?

No, we do not offer this facility at the moment.

Do you deliver to multiple addresses?

We only deliver to the address specified on the order. If you'd like us to deliver to multiple addresses, send your purchases as separate orders to different addresses. You can store multiple addresses in the My Account section.

Do I need to show my ID when my order arrives?

Yes, please keep your valid ID handy to show our delivery partner when they deliver your order.

Can someone else receive the order on my behalf?

Yes, another person can receive your order on your behalf at the address specified on your order (for example, the receptionist at your office). To do so they must show our delivery partner a valid ID of their own.

Other Information

Are the prices on your website different from the prices in-store?

Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

Do you run offers and promotions online?

Yes. We regularly run offers, promotions and exclusive online sales on Ahujasons.com. Check the site regularly for new offers, or sign up for our newsletter to get all the latest deals delivered to your inbox.

How do I locate the store nearest to me?

Our store locator will help you find the nearest Ahujasons store.

How do I subscribe for your emails?

We have two types of emails -- one for offers and updates, and the other for product alerts on out-of-stock items.

To sign up for offers and updates, head to the bottom of any page and sign up from there.

To receive an alert on a product that's out of stock, sign up from that product's page itself.