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FAQ's

Signup/Login

You can create your account on Ahujasons using your mobile number.

1. Enter your Mobile Number on clicking Signup

2. Enter the OTP you get on your mobile number.

You are ready to start shopping at Ahujasons.

Mandatory:

Phone Number

Email (during checkout)

Optional:

Alternate phone number

Please Note:

1. The details submitted while account creation viz. address, mobile number, email id etc. shall be used for sending you personalized offers, wishes, marketing/promotional activities etc.

2. Address & contact details shall be shared with our shipping partners for delivery of products

You can login to Ahujasons using your mobile number and OTP.

Please verify your network connectivity. You have the option to 'Resend OTP' which can be used to trigger a message again.

Placing order, tracking, delivery

Find the product you wish to buy

Select the size of the product's

Add the product to your shopping bag by clicking on "Add to Bag"

Go to your shopping bag and click on "Checkout"

Provide your Shipping Address

Confirm payment and your order will be placed

Ahujasons products are available in free sizes. Products like shawls, stoles & scarves don't require any fitting. Unstitched suits can be stitched according to your personal preference.

Yes, you need to create an account to place an order. This will help us provide you with a personalized experience.

Ahujasons ships the product you ordered in the fastest time possible and delivers it to your doorstep. Please check the delivery availability of your PIN Code when ordering.

Please tap on "My Orders" section under main menu to check your order status.

Our product page has a section for 'Delivery Options' right below the 'Add to Cart' button. Please enter your PIN code there. This tool will tell you if your area is serviceable.

We are trying to add more PIN codes to our delivery list. If you do not find your PIN code at this point in time, we request you to check back in a few days.

The orders placed on Ahujasons are delivered by our courier partners and we will ensure timely delivery.

Payments

Payment can be made through any of these modes:

1. Credit Card

2. Debit Card

3. Net Banking

4. Wallet

5. UPI

Please check the following:

Account details entered

Billing address

Password/OTP

After checking, please retry the payment

Shipping Charges

International shipping charges are as follows -

GBP - £‎30

EURO - €40

AUD - $60

CAD - $55

USD - $45

AED - 100

Free Shipping On Orders Above

USD - $250

EURO  - €200 

GBP - £200 

AUD - $300

GBP - £200 

AUD - $300

CAD - $300

AED - 1000

Return & exchange policy

We promise to deliver an amazing product & customer experience, here are some things you might want to know. Ahujasons products are handcrafted & delivered to you after a thorough QC. Minor inconsistency if any, is due to uniqueness of the product and hint of handcrafted work. You may cancel an order prior to initiation of shipment. Once delivered, the products can not be exchanged.

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